Contact Us
Got a question about a review, spotted something out of date, or want to flag a New York casino site we haven't covered yet? Online Casinos in New York exists to help players in New York compare online casinos honestly, and reader feedback is part of how we keep the information accurate. This page explains what we cover, what we can't help with, and how to reach the team behind the site.
What we can help with
We welcome messages on most things connected to the site's content, including:
- Corrections to bonus terms, wagering requirements or other details on a casino review
- Questions about how we rank and score the operators listed on nycfederationofblackcowboys.com
- Feedback on a site's game selection, banking options or payout speed that doesn't match what we've reported
- Suggestions for casino sites relevant to New York players that we haven't reviewed
- General questions about how real-money online casino play works, at a level that assumes you already know the games
What we can't help with
Online Casinos in New York is an independent review and comparison site — we are not a casino operator, we don't process deposits or withdrawals, and we can't access anyone's player account. If your query relates to any of the following, you'll need to contact the operator directly rather than us:
- Account logins, verification (KYC) delays or a specific deposit or withdrawal
- Bonus credits, free spins or promotional terms tied to your own account
- Disputes over a specific bet, spin or game outcome
- Closing an account or requesting self-exclusion — see our Responsible Gambling page for tools and helpline contacts you can use directly
A note on New York's legal position
New York currently regulates online sports betting, but online casino gaming has not been legalized in the state. That distinction matters when you're reading through our content or reaching out with a question: we're clear on this page and throughout the site about where a casino is licensed to operate and where it isn't, and we won't tell you a site offers legal real-money online casino gaming in New York if it doesn't. If you're unsure whether a particular offer applies to you, ask us before you sign up rather than after.
Before you get in touch
A lot of common questions are already answered elsewhere on the site, which can save you a wait:
- Curious how we score and rank operators? See the methodology notes on our About Us page
- Worried about your own play, or looking for limits and self-exclusion tools? Visit Responsible Gambling
- Want the legal detail behind our reviews and rankings? Check our Terms and Conditions
Responsible gambling comes first
If gambling has stopped feeling like entertainment, or you're worried about your own play or someone else's, free and confidential support is available around the clock. Call 1-800-GAMBLER or New York's HOPEline at 1-877-8-HOPENY (1-877-846-7369) for support. You can also text HOPENY (467369) for help. Our Responsible Gambling page has more tools, including deposit limits and self-exclusion options offered by licensed operators.
Who this site is for
Everything on nycfederationofblackcowboys.com is written for adults aged 21 and over. We do not knowingly direct content at anyone under that age, and eligibility to gamble legally always depends on your age and location at the time of play — check the terms of any operator before signing up.
How to reach us
The fastest way to get a response is to use the contact channel provided within the app or site you're currently using to view this page — look for a "Contact," "Support" or "Help" link. We read every message and aim to reply as soon as we reasonably can, though as an independent review site rather than a casino operator, we're not able to resolve issues with a specific gambling account, deposit or withdrawal.